Terminal for payments and tips by card
Our app runs on your existing payment terminal. Guests add a card tip, and it goes directly to the employee, separate from the bill.
Best for: Restaurants with table service.
Supported by the World Bank and the Innovation Fund of Serbia
Tips by card, paid directly to your staff
Guests leave tips by card or phone, on a POS terminal or online via QR code. Every tip goes directly to the employee, separate from the venue's revenue.
Request a demoChoose the right way to accept card tips
Extra terminal just for tips by card
A dedicated terminal that takes only tips. Guests tip on their own, and every tip goes directly to your staff.
Best for: Beauty salons, barbershops, bars with counter service.
New
Cube to tip with an NFC tap at the counter
A branded NFC cube for your counter. Guests tap their phone and tip in seconds, no app needed.
Best for: Coffee shops, bakeries, ice cream shops.
hvala.QR
QR card or link for cashless tipping
A printed QR card that opens a tipping page on the guest's phone. Elegant and unobtrusive.
Best for: Hotel housekeeping, fine dining (in the check presenter).
Loved by venues like yours
500+
venues
4.5K+
staff receiving tips
€80K
in tips every month
4
countries
One tip. Everyone wins.
For guests
Tip in seconds
Pay by card or phone, no cash and no app needed. Leave a rating or a review along the way.
For staff
Your tips, your card
Tips go to your personal account in the hvala.tips app. Withdraw to your card anytime and track every tip and rating.
For managers
No more tip headaches
Your fiscal receipt always matches the card slip. Tips are processed separately from the bill, so there are no mismatches for accounting or tax checks.
How cashless tipping works
- 1
Choose who to thank
After paying, or by scanning a QR code or tapping the cube, the guest picks the employee.
- 2
Pick the tip
A fixed amount or a percentage of the bill — the guest decides.
- 3
Pay by card or phone
Visa, Mastercard, Apple Pay or Google Pay. The guest can also rate the service.
- 4
Withdraw anytime
Tips build up in the employee's hvala.tips app and can be withdrawn to their own card whenever they like.
Turn happy guests into 5-star Google reviews
hvala.review asks for a review right after payment, on the same terminal or QR page. Happy guests go to Google Maps, unhappy ones come to you privately.
Smart review
Positive feedback is published on Google Maps and TripAdvisor. Negative feedback goes only to your phone, so you can fix the issue before it goes public.
Staff ask for reviews
Guests can leave a tip while reviewing, so your team is motivated to ask.
Know who brings reviews
See which employee brought each review in your weekly report.
How was your visit?
→ Google Maps
→ Manager
Works with the banks and terminals you already use
Banks & payment partners
Terminals
POS & HoReCa systems
Legal partners
Backed by Serbia's innovation ecosystem
Innovation Fund
Officially listed in the Register of Innovation Activity Entities of the Republic of Serbia, maintained by the Innovation Fund.
- Innovation registry
- Fintech
- Belgrade
Katapult 2026
One of 9 startups selected for Katapult 2026, Serbia's startup accelerator backed by the World Bank.
- Generation 2026
- Scale-up
- 9 startups
Kirenga worldwide
Our technology is already live in 3 more countries under the Kirenga brand.
- Mexico
- Brazil
- Montenegro
In the press
Frequently asked questions
The guest chooses an employee and an amount on the POS terminal, by scanning a QR code or tapping the hvala.cube, then pays by card or phone. The cashless tip goes directly to the employee's hvala.tips account.
The guest chooses an employee and a tip amount on a POS terminal, by QR code or by tapping the cube, then pays by card or phone. The tip goes to the employee's hvala.tips account.
No. Guests tip on the terminal or on a web page opened by the QR code or cube. Apple Pay, Google Pay and all major cards are supported.
Tips build up in the employee's hvala.tips app and can be withdrawn to their own bank card at any time.
No. Tips are processed separately from the bill, so your fiscal receipt always matches the card slip.
hvala.pay runs on payment terminals from Raiffeisen Bank and PaySpot. If you don't have one, you can use a dedicated hvala.terminal, QR cards or the hvala.cube.
Yes. Managers can split tips between employees in the app.
No. It works for hotels, bars, cafés, bakeries, beauty salons, barbershops and any business where staff receive tips.
Registration takes about 15 minutes.
It depends on the solution you choose. Our main fee is a commission on tips, so your costs grow only as your team receives tips. Request a demo for an exact quote.
Turn every payment into a thank-you
Get set up in 15 minutes. Leave your details and we'll show you the best solution for your venue.