| Do guests leave reviews? | |
| Cards with QR codes | Rarely, only if the customer notices the QR code and chooses to review |
| Without any solutions | Very rarely |
| hvala.review | Yes, because employees are motivated to kindly ask for reviews |
| Are employees interested in obtaining reviews? | |
| Cards with QR codes | No |
| Without any solutions | No |
| hvala.review | Yes, during the review, the customer can leave a tip |
| Can you identify which employee contributed to positive or negative reviews? | |
| Cards with QR codes | No |
| Without any solutions | No |
| hvala.review | Yes, each review is associated with a specific employee who served the customer |
| Can you respond promptly to negative reviews? | |
| Cards with QR codes | Not promptly, requires monitoring |
| Without any solutions | Not promptly, requires monitoring |
| hvala.review | Yes, negative reviews are immediately sent directly to the manager’s phone |
| Price | |
| Cards with QR codes | min 400 euro |
| Without any solutions | Few reviews or low rating |
| hvala.review | 250 euro |